Accelerated CIH Level 5 Diploma in Housing

Induction and Learning to Learn – Workshop Feedback

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Workshop Feedback Form – Induction and Learning to Learn

CIH Level 4 Certificate in Housing – Qualification Specification

Induction and Learning to Learn – E-Learning Library

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Academic Writing: Learning to Learn

Qualification Specification – Level 5

Academic / Assessment Descriptors

Professional Practice Skill for Housing – Workshop Feedback

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Professionalism in Housing – Workshop Feedback Form

Workshop Slide Deck – Professional Practice Skill for Housing (L5)

Professional Practice Skill for Housing – E-Learning Library

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Skills and Behaviours of a Housing Professional

Professionalism and Ethics in Housing

CIH Codes of Conduct and Ethics

Kolb Learning Cycle

Gibbs’ Reflective Cycle Model

Schon’s Reflection Theory & Double Loop Learning

John’s Model of Reflection

Rolfe’s Model of Reflection

Personal Development Planning

Continuous Professional Development

SWOT – PDP

Professional Practice Skill for Housing – Portfolio Activities

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Professional Practice Skills for Housing (H401) – Assignment Brief & Submission

Workshop – Leadership and Management

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Workshop Feedback Form – Leadership and Management

Workshop Slide Deck – Leadership and Management

E-Learning – Leadership and Management

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Organisational Strategy and The Role of a Leader

Management Vs Leadership

Action Centred Leadership

Situational Leadership

Servant Leadership

EQ and Leadership

Organisational Culture

High Performing Teams

Tuckman’s Team Development Model

Belbin’s Team Roles

Why Teams Fail

Performance Measurements

FUEL, CLEAR & STEPPA Coaching Models

1-2-1s

Changes

ADKAR and Kotter’s 8 Steps

Activity – Leadership and Management

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Leadership and Management – Assignment Brief and Submission

Workshop – Ethical Practice in Housing

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Workshop Feedback Form – Ethical Practice in Housing

Workshop Slide Deck – Ethical Practice in Housing

E-Learning – Ethical Practice in Housing

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Theoretical Ethical Frameworks in Housing Practice

Business Ethics and Organisational Ethics in Housing

Delivering Ethical and Non-Judgemental Decision-Making (Housing)

Organisation Culture in Housing

Decision Making Tools For Housing Professionals

Decisions Aligned with Housing Company Objectives and Priorities

Activity – Ethical Practice in Housing

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Ethical Practice in Housing – Assignment Brief and Submission

Workshop – Managing Relationships in Housing

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Workshop Feedback Form – Managing Relationships in Housing

Workshop Slide Deck – Managing Relationships in Housing

E-Learning – Managing Relationships in Housing

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Methods of Communication

Active Listening

Transactional Analysis

Shannon Weaver Model of Communication

Consistency in Housing Communication

Ensuring Consistent, Accurate Communication with Housing Stakeholders

Adapting Communication to Changing Circumstances and Needs

Partnerships in Housing

Profiling and Segmentation

Procurement Best Practices and Ensuring Value for Money

Collaborating Successfully with Colleagues and Partners

Contract Legislation and Regulation

GDPR Applied to Housing and Property Management

Activity – Managing Relationships in Housing

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Managing Relationships in Housing – Assignment Brief and Submission

Workshop – Strategic and Business Planning

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Workshop Feedback Form – Strategic and Business Planning

Workshop Slide Deck – Strategic and Business Planning

E-Learning – Strategic and Business Planning

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Business Principles, Priorities, and Values of an Organisation

Organisational Planning (Housing and Property Management)

Organisational Strategy

The Strategic Direction of an Organisation

SWOT Analysis

The Impact of Internal and External Factors on Leaders

Aligning Organisational Standards with Housing Customer Expectations

Business Continuity Principles and Implementation

Creating An Operational Plan

Activity – Strategic and Business Planning

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Strategic and Business Planning – Assignment Brief and Submission

Workshop – Housing in Context

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Workshop Feedback Form – Housing in Context

Workshop Slide Deck – Housing in Context

E-Learning – Housing in Context

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Housing and Property Management Policies, Principles, and Practices

National Housing Policy

How National Housing Policy is Developed

Political and Environmental Factors Affecting the Housing Market

Legal Framework for the Housing Sector

Activity – Housing in Context

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Housing in Context – Assignment Brief and Submission

Course Content

Induction and Learning to Learn

Course Includes