CIH Level 3 Certificate in Housing – Homelessness – Kingdom Academy Training Experience

Workshop – Induction & Learning to Learn

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Workshop Feedback – Induction & Learning to Learn

Workshop Slide Deck – Induction & Learning to Learn

E-Learning – Induction & Learning to Learn

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Academic Writing: Learning to Learn

Qualification Specification – CIH Level 3

Academic / Assessment Descriptors

Professional Practice Skill for Housing – Workshop Feedback

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Professionalism in Housing – Workshop Feedback Form

Workshop Slide Deck – Professional Practice Skill for Housing

Professional Practice Skill for Housing – E-Learning Library

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Skills and Behaviours of a Housing Professional

Professionalism and Ethics in Housing

CIH Codes of Conduct and Ethics

Equality and Diversity in a Housing Context

Personal Development Planning

Continuous Professional Development

Kolb Learning Cycle

Personal Feedback

360 Degree Feedback (OM5)

Feedback Skills

Constructive Feedback

Professional Practice Skill for Housing – Portfolio Activities

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Professional Practice Skills for Housing – Workbook

Workshop – The Housing System

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Workshop Feedback – The Housing System

Workshop Slide Deck – The Housing System

E-Learning – The Housing System

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Housing Market Overview and Trends Timeline

Social Housing

Private Rented Sector

Supply and Demand in Housing

Diversity of Housing Service Users and Their Needs

Political and Environmental Factors Affecting the Housing Market

Subsidies and Funding Impacts – Housing

Activity – The Housing System

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The Housing System – Assignment Brief & Submission

Workshop – Delivery of Housing Services

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Workshop Feedback – Delivery of Housing Services

Workshop Slide Deck – Delivery of Housing Services

E-Learning – Delivery of Housing Services

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Core Housing Services Offered

Repairs and Maintenance Services

Tenancy Sustainment Services

Financial and Social Inclusion

Care and Supported Housing

Anti-Social Behaviour

Rents

Service Charges and Portfolio of Accounts

Key Stakeholders in Housing and Property Management

Collaborating Successfully with Colleagues and Partners

Customer Insights and Continuous Improvement

Activity – Delivery of Housing Services

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Delivery of Housing Services – Assignment Brief & Submission

Workshop – Involving Housing Service Users

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Workshop Feedback – Involving Housing Service Users

Workshop Slide Deck – Involving Housing Service Users

E-Learning – Involving Housing Service Users

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Service User Involvement

Community Involvement

Service User Involvement – Housing Regulation

Activity – Involving Housing Service Users

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Involving Housing Service Users – Assignment Brief & Submission

Workshop – The Legal Framework for Housing

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Workshop Feedback – The Legal Framework for Housing

Workshop Slide Deck – The Legal Framework for Housing

E-Learning – The Legal Framework for Housing

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Legal Framework for the Housing Sector

Contract Legislation and Regulation

Understanding Possession in Housing

GDPR Applied to Housing and Property Management

Health and Safety in Housing and Property Management

Insurance Regulation and Legislation

Tax Legislation and Regulation

Anti-Money Laundering Legislation and Regulation

Social and Private Sector – Codes of Practice and Published Standards

Activity – The Legal Framework for Housing

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The Legal Framework – Assignment Brief & Submission

Workshop – Occupancy, Tenure & Lettings

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Workshop Feedback – Occupancy, Tenure & Lettings

Workshop Slide Deck – Occupancy, Tenure & Lettings

E-Learning – Occupancy, Tenure & Lettings

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Occupancy and Tenure

Types of Tenancies

Allocations and Lettings

Activity – Occupancy, Tenure & Lettings

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Occupancy Tenure & Lettings – Assignment Brief & Submission

Workshop – Homelessness Service and Prevention

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Workshop Feedback – Homelessness Service and Prevention

Workshop Slide Deck – Homelessness Service and Prevention

E-Learning – Homelessness Service and Prevention

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The Factors that Contribute to Homelessness

Homelessness Legislation

Accommodation and Services – Homelessness

Preventing Homelessness

Activity – Homelessness Service and Prevention

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Homelessness Services & Prevention – Assignment Brief & Submission

Workshop – The Framework for Housing Information & Advice

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Workshop Feedback – The Framework for Housing Information & Advice

Workshop Slide Deck – The Framework for Housing Information & Advice

E-Learning – The Framework for Housing Information & Advice

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Housing Information, Advice, and Guidance

Professional Judgement

Activity – The Framework for Housing Information & Advice

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The Framework for Housing Information & Advice – Assignment Brief & Submission

CIH Level 3 Certificate in Housing – Homelessness

Course Content

Induction & Learning to Learn

Course Includes